Many companies have the need for custom software. This is because every company, no matter how similar they may be, is unique when it comes down to their business processes and needs. Software that is designed for your industry isn’t necessarily software that is designed for you.
Owning custom software is not without its challenges though, the first one being the upfront development cost that has to be paid just to build the software. As the owner of the software you become responsible for maintenance, hosting, support, and feature growth; all of which translates into a variety of new business responsibilities. You find yourself paying for your own software developers, IT staff, servers, and a variety of switching, routing, and firewall equipment. This translates into a lot of cost and resources as you use and grow the software.