Customer success is our top priority and our service and support team is committed to excellence in every way. We provide a flexible and responsive team that customers rely on to maintain complex video infrastructure solutions around the globe. Our support, training and managed services experts work in partnership with you from the planning stage forward, helping to align the technology of the video with your business objectives today and your goals and aspirations for the future.


Customer success is our top priority. IntelliMedia Networks is committed to giving you the best customer service experience in our industry. We provide world-class product technical support to ensure optimal productivity and performance of your system. Connect with our staff of knowledgeable experts for troubleshooting and consultations.

You may contact our customer support team at


IntelliMedia Networks’ support team shares a passion for our products and our goal is to ensure we provide a great customer experience. In addition to the product expertise, the support team is available to provide training for our cloud based platforms as well as for state-of-the-art video distribution systems. This will assist to enhance productivity and provide an empowered experience.

Support & Maintenance

IntelliMedia Networks’ Support and Maintenance ensures that your solution performs at top efficiency. We have a dedicated team who can recommend a proven course of activities throughout the lifecycle of your streaming initiative, from implementation to expansion and integration. Let our experts manage and assure your technology while you focus on content.


  • Increased operational efficiency
  • Reduced operating costs
  • Cost-effective access to enterprise-level support
  • Minimized downtime
  • Allows the focus to be on running the business, and not the technology